FAQ

Shipping
We post every Friday with Australia Post for a flat rate offer of $11.99 Australia wide.

Tracking numbers are provided by email and or text when your order is being prepared. Due to the impacts of Covid, postal services may experience delays. Please allow 10 business days for your order to arrive.

Local Pickup

We offer free local pick up from Lower Beechmont by appointment only. Enter local pick up at checkout for an email to arrange a collection time.  


Returns & Exchanges

Unfortunately we do not accept exchanges or refunds on change of mind purchases. As our products use natural materials, some cracking or peeling may occur. This will not affect the products intended use, and instead adds to the beauty of the product. 
Damage as a result of wear and tear is not considered to be faulty.

If for any reason you are dissatisfied with your purchase, please email us at littlebushling@gmaildotcom with photos of the product. 

Disclaimer
The safety of our customers is most important. We take every precaution to ensure that all Bushling products are safe.

Please remember all of our products are recommended for children 3 years and over only. Some products contain small parts and pose a choking hazard, and as such, all small children should always play under strict adult supervision. When purchasing any Bushling product it is important to consider their age and stage of development. It is the responsibility of the parent/guardian to gauge the suitability of our products.